U.S. Order Fulfillment Service Standards

LyondellBasell’s Supply Chain services all aspects of our company’s petrochemical value chain, from refining to specialized petrochemical product end uses.  

LyondellBasell’s Supply Chain supports the following Business Segments:

  • Olefins and Polyolefins
  • Intermediates & Derivatives
  • Polypropylene Compounds (PP Compounds)

Within various segments we have established “Order Fulfillment Service Standards” to ensure a consistent quality of service to our customers.

By clearly stating Order Fulfillment Service Standards, we are able to provide a higher quality of service to our customers by aligning with our carrier practices, planning organizations, order fulfillment capabilities, and our asset base.  

Who Can I Contact in Regard to These “Order Fulfillment Service Standards”?

If you have questions or comments about the transactional service standards, please contact your LyondellBasell Sales Account Manager or your LyondellBasell Account Specialist:

  • Olefins, Polyolefins, Intermediates & Derivatives:  888-777-0232
  •  Polypropylene Compounds (PPC): 800-678-8010